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Home›Learn›Early Termination Fee (ETF)
contract terms

Early Termination Fee (ETF)

A penalty charged for canceling a contract before its end date.

📜 Varies by state — California AB-390, state consumer protection statutes📅 Since Varies
🇺🇸 United States

📖 What It Means

An Early Termination Fee (ETF) is a charge imposed when you cancel a contract-based subscription before the agreed-upon end date. Common in telecom, gym, and software subscriptions (famously, Adobe Creative Cloud). ETFs can range from $50 to several hundred dollars. However, many ETFs are challengeable under consumer protection laws, especially when the contract terms were not clearly disclosed.

✅ Key Points

  • 1Common in telecom ($150-$350), gyms ($50-$200), and software (50% remaining)
  • 2California AB-390 may void ETF for automatic renewal contracts
  • 3FTC requires clear disclosure of ETF before purchase
  • 4Some states cap ETF amounts or require pro-rating
  • 5ETF may be waived by retention department — always negotiate

💡 How to Use This

Before paying an ETF, check if California AB-390 applies (if you're a CA resident). Many companies will waive the ETF if you threaten an FTC complaint. Always negotiate with the retention department first.

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⚖️ Legal Citation

Varies by state — California AB-390, state consumer protection statutes

Use this citation in your dispute letters for legal weight.

🔗 Related Terms

FTC Click-to-Cancel Rule

Federal regulation requiring businesses to make cancellation as easy as signing up.

Automatic Renewal Laws

State and federal laws regulating how companies handle subscription auto-renewals.

Cooling-Off Period

A legally mandated time window to cancel a purchase and get a full refund.

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