Dark Patterns (Deceptive Design)
User interface designs that trick users into unintended actions like subscribing or preventing cancellation.
📖 What It Means
Dark patterns (also called deceptive design patterns) are user interfaces deliberately crafted to trick, manipulate, or pressure users into making unintended decisions. Common examples include hidden cancellation buttons, confirm-shaming language, forced phone calls to cancel online subscriptions, and pre-checked subscription boxes. The FTC has taken enforcement action against companies using dark patterns.
✅ Key Points
- 1FTC considers dark patterns an unfair/deceptive trade practice
- 2Common types: roach motel, confirmshaming, misdirection, forced continuity
- 3EU Digital Services Act (2024) explicitly prohibits dark patterns
- 4California CPRA bans dark patterns in consent interfaces
- 5Document dark patterns with screenshots — they strengthen complaints
💡 How to Use This
If a company uses dark patterns to prevent cancellation, take screenshots and mention them in your dispute letter. Reference the FTC's enforcement actions against dark patterns.
Find Your Service →⚖️ Legal Citation
FTC Act Section 5 (Unfair/Deceptive Practices)Use this citation in your dispute letters for legal weight.
🔗 Related Terms
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