Norton vs Kaspersky
Which Antivirus is Harder to Cancel?
๐ Cancellation Difficulty
Norton
7/10
Kaspersky
6/10
Winner: ๐ก๏ธ Kaspersky (score: 6/10 โ lower is easier)
โ๏ธ Side-by-Side Comparison
| ๐ก๏ธ Norton | ๐ก๏ธ Kaspersky | |
|---|---|---|
| Refund Policy | 60-day money-back guarantee on annual subscriptions. Monthly: cancel before renewal date. | 30-day MBG (new + renewal). Google Play: 48h. Cancel auto-renewal via My Kaspersky. Contact customer service with order details. |
| Known Issues | Price triples after first year; Difficult to cancel online โ forced phone call; Auto-renewal despite opt-out attempt | Auto-renewal enabled by default; Charged several days BEFORE subscription expires; Multiple products = multiple separate renewals; US government ban may affect support availability |
| Tactics | Norton auto-renews at full price after promotional first year. Cancellation requires phone call in many regions. Product bundling (LifeLock + Norton) creates separate billing streams. | Kaspersky 30-day MBG on direct purchases. Auto-renewal enabled by default. Cancel via My Kaspersky > Subscriptions. Renewal refund within 30 days. Charged days before expiry. |
| Category | software | software |
| Regions | GLOBAL | GLOBAL |
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