How to Get a Refund from Todoist
Step-by-step guide with legal citations and free templates
📌 Quick Answer
Can you get a refund from Todoist? Monthly: no refund for current period. Annual: no partial refund (Todoist policy). Free tier available with reduced features and projects. Watch out: Todoist Pro: cancel in Settings > Subscription. Downgrade to free tier preserves tasks (with limits). Projects and filters reduced on free. Team/Business: admin cancels. Use Dispute Gremlin's free templates to send a legally-backed refund request.
💡 Todoist Refund Policy
Monthly: no refund for current period. Annual: no partial refund (Todoist policy). Free tier available with reduced features and projects.
⚠️ Known Issues with Todoist Refunds
- 🔴 Annual plan explicitly non-refundable
- 🔴 Free tier limits: 5 projects, 5 collaborators
- 🔴 Reminders feature locked behind paid tier
- 🔴 Business plan requires admin cancellation
🎯 Todoist's Retention Tactics
Todoist Pro: cancel in Settings > Subscription. Downgrade to free tier preserves tasks (with limits). Projects and filters reduced on free. Team/Business: admin cancels.
📝 Step-by-Step Todoist Refund Process
📋 Gather Your Evidence
Collect receipts, billing emails, and screenshots from Todoist. Note your account email, subscription start date, and the charges you want refunded.
📖 Check the Refund Policy
Monthly: no refund for current period. Annual: no partial refund (Todoist policy). Free tier available with reduced features and projects.
📞 Contact Support Directly
Reach out to Todoist at todoist.com. Request a refund in writing (email or chat) so you have a paper trail. Be specific about amounts and dates. Email support@todoist.com, Twitter @todoist, community
✉️ Use a Formal Dispute Letter
If Todoist doesn't respond or refuses, send a formal dispute letter citing your rights under the FTC Click-to-Cancel Rule and applicable consumer protection laws. Our free templates include all legal citations.
⚖️ File Regulatory Complaints
File complaints with the FTC (ftc.gov/complaint), CFPB (consumerfinance.gov), and your state attorney general. Companies like Todoist respond faster to regulatory complaints.
💳 Initiate a Chargeback
As a last resort, contact your credit card company to initiate a chargeback under the Fair Credit Billing Act. You have 60 days from the statement date for Todoist charges.
⚖️ Your Legal Rights (Todoist)
Applicable local consumer protection laws
❓ Todoist Refund FAQ
Can I get a refund from Todoist?
Monthly: no refund for current period. Annual: no partial refund (Todoist policy). Free tier available with reduced features and projects.
How long does a Todoist refund take?
Todoist refunds typically take 5-10 business days. Credit card chargebacks may take 30-90 days. Under the FTC Click-to-Cancel Rule, companies must process cancellations and related refunds promptly.
What if Todoist refuses my refund?
If Todoist refuses: 1) Send a formal dispute letter with legal citations, 2) File an FTC complaint, 3) File a CFPB complaint for financial issues, 4) Initiate a credit card chargeback, 5) Contact your state attorney general.
What are common problems with Todoist refunds?
Annual plan explicitly non-refundable. Free tier limits: 5 projects, 5 collaborators. Reminders feature locked behind paid tier. Business plan requires admin cancellation.
Does Todoist make refunds difficult?
Todoist Pro: cancel in Settings > Subscription. Downgrade to free tier preserves tasks (with limits). Projects and filters reduced on free. Team/Business: admin cancels.
🤖 AI Gremlin — Personalized Todoist Dispute Letter
Don't want to write it yourself? Our AI Gremlin generates a custom dispute letter for Todoist in seconds — with your specific details, legal citations, and the right tone to get results.
Generate AI Letter →Ready to get your refund from Todoist?
Use our free templates to send a formal refund request with legal weight.