How to Get a Refund from Medium
Step-by-step guide with legal citations and free templates
📌 Quick Answer
Can you get a refund from Medium? Monthly: cancel before renewal. Annual: non-refundable (Medium policy). App Store: Apple/Google refund. Writing income: separate from membership. Watch out: Medium membership: cancel in Settings > Membership. Annual plan: no partial refund. Writers can still earn after reader cancels. Friend Links provide free access. Use Dispute Gremlin's free templates to send a legally-backed refund request.
💡 Medium Refund Policy
Monthly: cancel before renewal. Annual: non-refundable (Medium policy). App Store: Apple/Google refund. Writing income: separate from membership.
⚠️ Known Issues with Medium Refunds
- 🔴 Annual plan explicitly non-refundable
- 🔴 Must cancel through original purchase platform
- 🔴 Published articles remain even after cancellation
- 🔴 Membership vs writer program are separate
🎯 Medium's Retention Tactics
Medium membership: cancel in Settings > Membership. Annual plan: no partial refund. Writers can still earn after reader cancels. Friend Links provide free access.
📝 Step-by-Step Medium Refund Process
📋 Gather Your Evidence
Collect receipts, billing emails, and screenshots from Medium. Note your account email, subscription start date, and the charges you want refunded.
📖 Check the Refund Policy
Monthly: cancel before renewal. Annual: non-refundable (Medium policy). App Store: Apple/Google refund. Writing income: separate from membership.
📞 Contact Support Directly
Reach out to Medium at medium.com. Request a refund in writing (email or chat) so you have a paper trail. Be specific about amounts and dates. Email yourfriends@medium.com, Twitter @MediumSupport
✉️ Use a Formal Dispute Letter
If Medium doesn't respond or refuses, send a formal dispute letter citing your rights under the FTC Click-to-Cancel Rule and applicable consumer protection laws. Our free templates include all legal citations.
⚖️ File Regulatory Complaints
File complaints with the FTC (ftc.gov/complaint), CFPB (consumerfinance.gov), and your state attorney general. Companies like Medium respond faster to regulatory complaints.
💳 Initiate a Chargeback
As a last resort, contact your credit card company to initiate a chargeback under the Fair Credit Billing Act. You have 60 days from the statement date for Medium charges.
⚖️ Your Legal Rights (Medium)
Applicable local consumer protection laws
❓ Medium Refund FAQ
Can I get a refund from Medium?
Monthly: cancel before renewal. Annual: non-refundable (Medium policy). App Store: Apple/Google refund. Writing income: separate from membership.
How long does a Medium refund take?
Medium refunds typically take 5-10 business days. Credit card chargebacks may take 30-90 days. Under the FTC Click-to-Cancel Rule, companies must process cancellations and related refunds promptly.
What if Medium refuses my refund?
If Medium refuses: 1) Send a formal dispute letter with legal citations, 2) File an FTC complaint, 3) File a CFPB complaint for financial issues, 4) Initiate a credit card chargeback, 5) Contact your state attorney general.
What are common problems with Medium refunds?
Annual plan explicitly non-refundable. Must cancel through original purchase platform. Published articles remain even after cancellation. Membership vs writer program are separate.
Does Medium make refunds difficult?
Medium membership: cancel in Settings > Membership. Annual plan: no partial refund. Writers can still earn after reader cancels. Friend Links provide free access.
🤖 AI Gremlin — Personalized Medium Dispute Letter
Don't want to write it yourself? Our AI Gremlin generates a custom dispute letter for Medium in seconds — with your specific details, legal citations, and the right tone to get results.
Generate AI Letter →Ready to get your refund from Medium?
Use our free templates to send a formal refund request with legal weight.