Equinox vs Orangetheory
ETF & Cancellation Policy
๐ Cancellation Difficulty
Equinox
6/10
Orangetheory Fitness
7/10
Winner: ๐๏ธ Equinox (score: 6/10 โ lower is easier)
โ๏ธ Side-by-Side Comparison
| ๐๏ธ Equinox | ๐ Orangetheory Fitness | |
|---|---|---|
| Refund Policy | ETF applies. No pro-rated refund for current month. Must provide 45-day written notice. | Varies by studio franchise. Most require 30-day written notice. No partial month refunds. |
| Known Issues | NYC AG 2025 settlement โ cite as leverage; $100+ ETF even for month-to-month; 45-day cancellation notice requirement | Policy varies by franchise location; 30-day written cancellation notice required; No partial month refunds; Freeze fees instead of cancellation; Initiation fee non-refundable |
| Tactics | Equinox charges early termination fee. Must cancel 45 days before billing date. NYC AG settlement in 2025 for deceptive cancellation practices. Relocation exception if no club within 25 miles. | Orangetheory uses studio-level membership. Cancellation policy varies by franchise location. |
| Category | fitness | fitness |
| Regions | US | US, CA, GLOBAL |
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