How to Delete Your Wise Account & Data
Exercise your GDPR/CCPA rights with free templates
📌 Quick Answer
How to delete your Wise account: Settings > Close Account. Must have zero balance. Email dpo@wise.com for GDPR deletion. Under GDPR, they must comply within 30 days. Use Dispute Gremlin's free templates to exercise your right to erasure.
🔐 Your Privacy Rights
🇪🇺 GDPR Right to Erasure (Art. 17)
Under EU law, Wise must delete your personal data within 30 days of your request. No exceptions for active subscriptions — you can delete your data AND cancel.
🇬🇧 UK Data Protection Act 2018
UK residents have the same right to erasure as GDPR. Wise must respond within one calendar month.
🇺🇸 CCPA Right to Delete
California residents can request Wise delete all personal information. Wise must comply within 45 days.
📋 Data Subject Access Request
You have the right to see ALL data Wise holds about you before requesting deletion.
⚠️ Known Wise Deletion Issues
- 🔴 Funds held during verification
- 🔴 Conversion rate fluctuation disputes
- 🔴 Account verification delays
- 🔴 Transfer speed issues to certain countries
📝 Step-by-Step Wise Account Deletion
📊 Request Your Data First
Send a Data Subject Access Request (DSAR) to Wise to see what data they hold. This strengthens your deletion request.
🔧 Wise-Specific Process
Settings > Close Account. Must have zero balance. Email dpo@wise.com for GDPR deletion.
🗑️ Send a Formal Deletion Request
Use our free GDPR/CCPA template to formally request Wise delete all your personal data. Send via email to their DPO or privacy team.
⏳ Wait for Response
GDPR: Wise has 30 days. CCPA: 45 days. Keep records of your request for escalation if needed.
✅ Verify & Escalate
After confirmation, try logging in. If your account still exists, send a follow-up citing their legal obligation. File a complaint with the ICO (UK), your national DPA (EU), or the state attorney general (US).
📄 Template Preview
Subject: Data Deletion Request — GDPR Article 17 / CCPA
Dear Wise Data Protection Officer,
I am writing to exercise my right to erasure under GDPR Article 17 (or CCPA § 1798.105). I request that you delete all personal data associated with my account...
→ Get the full template with legal citations on our site
❓ Wise Account Deletion FAQ
How do I delete my Wise account?
Settings > Close Account. Must have zero balance. Email dpo@wise.com for GDPR deletion.
Does Wise delete my data when I cancel?
No — canceling your Wise subscription does NOT delete your personal data. You must separately request data deletion under GDPR Article 17 or CCPA § 1798.105.
How long does Wise take to delete my data?
Under GDPR, Wise must delete your data within 30 days. Under CCPA, they have 45 days. If they fail to comply, file a regulatory complaint.
Are there issues deleting a Wise account?
Funds held during verification. Conversion rate fluctuation disputes. Account verification delays. Transfer speed issues to certain countries.
🤖 AI Gremlin — Custom Wise Deletion Request
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Free GDPR/CCPA templates with legal citations built in.