Notion Complaints & Issues Report
Common problems, complaint channels, and how to fight back
📌 Quick Answer
Having issues with Notion? Difficulty score: 2/10 (Easy to resolve). Be aware: Notion: cancel in Settings > Plans. Export workspace content BEFORE cancelling (Settings > Export all). Free tier available with block limits. Team owner cancels team plan. Use Dispute Gremlin's free templates for a formal complaint.
🔴 Known Issues with Notion
- ⚠️ Annual refund only within 72 hours of purchase
- ⚠️ Free tier has file upload size limits (5MB)
- ⚠️ Team workspace: only owner can cancel
- ⚠️ Guest access limited on free tier after cancellation
🎯 Notion's Retention Tactics
Notion: cancel in Settings > Plans. Export workspace content BEFORE cancelling (Settings > Export all). Free tier available with block limits. Team owner cancels team plan.
📢 How to Complain About Notion
Email Support
Contact Notion via email. Keep records of all correspondence. Email team@makenotion.com, in-app help, Twitter @NotionHQ
Formal Dispute Letter
Send a written complaint citing consumer protection laws. Our templates include FTC citations for Notion.
FTC Complaint
File at ftc.gov/complaint. The FTC tracks patterns and may take action against Notion.
CFPB Complaint
For financial issues with Notion, file at consumerfinance.gov. Companies must respond within 15 days.
Credit Card Chargeback
Under the Fair Credit Billing Act, dispute Notion charges with your card issuer within 60 days.
State Attorney General
File a complaint with your state AG office. They can investigate patterns of abuse by Notion.
❓ Notion Complaints FAQ
How do I file a complaint against Notion?
Start by contacting Notion directly via email or their support portal. If they don't resolve your issue, file complaints with the FTC (ftc.gov/complaint), CFPB (consumerfinance.gov), and your state attorney general.
Is it hard to resolve issues with Notion?
Difficulty score: 2/10 — Easy to resolve. Notion: cancel in Settings > Plans. Export workspace content BEFORE cancelling (Settings > Export all). Free tier available with block limits. Team owner cancels team plan.
Can I get a chargeback for Notion charges?
Yes — under the Fair Credit Billing Act, you can dispute unauthorized or unfair charges from Notion with your credit card company within 60 days of the statement date.
What are common problems with Notion?
Annual refund only within 72 hours of purchase. Free tier has file upload size limits (5MB). Team workspace: only owner can cancel. Guest access limited on free tier after cancellation.
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