Grammarly Complaints & Issues Report
Common problems, complaint channels, and how to fight back
📌 Quick Answer
Having issues with Grammarly? Difficulty score: 4/10 (Moderate difficulty). Be aware: Grammarly uses feature gating — free version highlights errors but requires Premium to fix them. Annual plan auto-renews. Use Dispute Gremlin's free templates for a formal complaint.
🔴 Known Issues with Grammarly
- ⚠️ Short 7-day refund window
- ⚠️ Annual auto-renewal without clear notice
- ⚠️ Upselling from free to Premium
- ⚠️ Business vs Individual plan confusion
🎯 Grammarly's Retention Tactics
Grammarly uses feature gating — free version highlights errors but requires Premium to fix them. Annual plan auto-renews.
📢 How to Complain About Grammarly
Email Support
Contact Grammarly via email. Keep records of all correspondence. support@grammarly.com or Grammarly help center.
Formal Dispute Letter
Send a written complaint citing consumer protection laws. Our templates include FTC citations for Grammarly.
FTC Complaint
File at ftc.gov/complaint. The FTC tracks patterns and may take action against Grammarly.
CFPB Complaint
For financial issues with Grammarly, file at consumerfinance.gov. Companies must respond within 15 days.
Credit Card Chargeback
Under the Fair Credit Billing Act, dispute Grammarly charges with your card issuer within 60 days.
State Attorney General
File a complaint with your state AG office. They can investigate patterns of abuse by Grammarly.
❓ Grammarly Complaints FAQ
How do I file a complaint against Grammarly?
Start by contacting Grammarly directly via email or their support portal. If they don't resolve your issue, file complaints with the FTC (ftc.gov/complaint), CFPB (consumerfinance.gov), and your state attorney general.
Is it hard to resolve issues with Grammarly?
Difficulty score: 4/10 — Moderate difficulty. Grammarly uses feature gating — free version highlights errors but requires Premium to fix them. Annual plan auto-renews.
Can I get a chargeback for Grammarly charges?
Yes — under the Fair Credit Billing Act, you can dispute unauthorized or unfair charges from Grammarly with your credit card company within 60 days of the statement date.
What are common problems with Grammarly?
Short 7-day refund window. Annual auto-renewal without clear notice. Upselling from free to Premium. Business vs Individual plan confusion.
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Fight back against Grammarly
Free complaint templates with legal citations.