Evernote Complaints & Issues Report
Common problems, complaint channels, and how to fight back
📌 Quick Answer
Having issues with Evernote? Difficulty score: 3/10 (Easy to resolve). Be aware: Evernote: cancel in Settings > Manage Subscription. Export notes BEFORE downgrading (free tier has severe limits). ENEX format preserves formatting. Free tier: 1 device, 50 notes, 60MB uploads. Use Dispute Gremlin's free templates for a formal complaint.
🔴 Known Issues with Evernote
- ⚠️ Free tier limited to 50 notes and 1 device
- ⚠️ Must export notes before downgrading — data may be inaccessible
- ⚠️ Recent price increases caused user backlash
- ⚠️ Legacy free accounts lost features in 2023 changes
🎯 Evernote's Retention Tactics
Evernote: cancel in Settings > Manage Subscription. Export notes BEFORE downgrading (free tier has severe limits). ENEX format preserves formatting. Free tier: 1 device, 50 notes, 60MB uploads.
📢 How to Complain About Evernote
Email Support
Contact Evernote via email. Keep records of all correspondence. Email support, Twitter @eabornosupport, community forums
Formal Dispute Letter
Send a written complaint citing consumer protection laws. Our templates include FTC citations for Evernote.
FTC Complaint
File at ftc.gov/complaint. The FTC tracks patterns and may take action against Evernote.
CFPB Complaint
For financial issues with Evernote, file at consumerfinance.gov. Companies must respond within 15 days.
Credit Card Chargeback
Under the Fair Credit Billing Act, dispute Evernote charges with your card issuer within 60 days.
State Attorney General
File a complaint with your state AG office. They can investigate patterns of abuse by Evernote.
❓ Evernote Complaints FAQ
How do I file a complaint against Evernote?
Start by contacting Evernote directly via email or their support portal. If they don't resolve your issue, file complaints with the FTC (ftc.gov/complaint), CFPB (consumerfinance.gov), and your state attorney general.
Is it hard to resolve issues with Evernote?
Difficulty score: 3/10 — Easy to resolve. Evernote: cancel in Settings > Manage Subscription. Export notes BEFORE downgrading (free tier has severe limits). ENEX format preserves formatting. Free tier: 1 device, 50 notes, 60MB uploads.
Can I get a chargeback for Evernote charges?
Yes — under the Fair Credit Billing Act, you can dispute unauthorized or unfair charges from Evernote with your credit card company within 60 days of the statement date.
What are common problems with Evernote?
Free tier limited to 50 notes and 1 device. Must export notes before downgrading — data may be inaccessible. Recent price increases caused user backlash. Legacy free accounts lost features in 2023 changes.
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