Spotify vs Apple Music
Cancel & Get a Refund
๐ Cancellation Difficulty
Spotify
6/10
Apple Music
6/10
Winner: ๐ต Spotify (score: 6/10 โ lower is easier)
โ๏ธ Side-by-Side Comparison
| ๐ต Spotify | ๐ง Apple Music | |
|---|---|---|
| Refund Policy | Refund only within 14 days for annual plans. Monthly plans: no pro-rated refund but access continues until end of billing period. | Refund via reportaproblem.apple.com within 14 days. Each case reviewed individually. |
| Known Issues | Family plan members kicked for address mismatch; Duplicate charges on plan switch; Student discount removed without notice | Bundled with Apple One; Family plan billing complexity; iTunes Match confusion; Lost playlists after cancellation |
| Tactics | Spotify pushes downgrade to free tier rather than refund. Family plan requires same address verification โ may cause forced cancellation. | Apple Music billing through Apple ID. Family plan changes affect all members. |
| Category | music | music |
| Regions | GLOBAL | GLOBAL |
๐ Take Action
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