What does Dispute Gremlin cost?

Every template is free. No account required. No hidden paywalls.

100%. These are factual letters citing real laws and company policies. This is not legal advice — see an attorney for specific claims.

Search, pick a template, copy, paste into their support form. Done. The Chrome extension does it automatically.

What is the Chrome extension?

It detects when you are on a supported site and surfaces the right dispute template. One click to copy.

My company is not listed. Now what?

Vote on any page to prioritize it, or email us — we add about 5 services per week.

Which is easier to cancel: eBay or AliExpress?

eBay and AliExpress have different cancellation processes. See our detailed comparison for step-by-step guides, difficulty ratings, and legal tips for each service.

Can I get a refund from eBay or AliExpress?

Refund policies vary. eBay Money Back Guarantee covers most purchases. Open a return request within 30 days. Seller has 3 business days to respond. // Buyer Protection covers most orders. Open dispute within 15 days of delivery or before Buyer Protection expires.

eBay vs AliExpress: Buyer Protection Comparison (2026)

🏷️eBayView templates →

🇨🇳AliExpressView templates →

📊 Cancellation Difficulty

eBay

6/10

AliExpress

7/10

Winner: 🏷️ eBay (score: 6/10 — lower is easier)

⚖️ Side-by-Side Comparison

	🏷️ eBay	🇨🇳 AliExpress
Refund Policy	eBay Money Back Guarantee covers most purchases. Open a return request within 30 days. Seller has 3 business days to respond.	Buyer Protection covers most orders. Open dispute within 15 days of delivery or before Buyer Protection expires.
Known Issues	Seller non-response to return requests; Restocking fees on some items; Counterfeit goods disputes; PayPal vs eBay managed payments confusion	Long dispute resolution times (15-60 days); Seller pressure to close disputes; Counterfeit goods common; Shipping issues with no tracking; Partial refund offers instead of full
Tactics	eBay Money Back Guarantee favors buyers but has complex seller dispute process. Resolution center can be confusing.	AliExpress disputes have long resolution times. Seller pressure to close disputes before resolution.
Category	shopping	shopping
Regions	GLOBAL	GLOBAL

🚀 Take Action

💰 eBay Refund Guide 💰 AliExpress Refund Guide 🗑️ Delete eBay Account 🗑️ Delete AliExpress Account

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Need help canceling?

Free templates for both eBay and AliExpress.

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